
1. Introduction
This Privacy Policy describes how Papanca SRLS ("we", "us", or "our") collects, uses, and discloses your information when you use the Papanca mobile application (the "Service"), and explains your privacy rights. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.2. Company Information
Papanca SRLS
Via Madonna Pellegrina 154
Bareggio 20008 (MI), Italy
Contact: [email protected]3. Information We Collect
a) Information you provide directly: email address (upon account creation), running preferences, fitness level, and training goals entered in the app.
b) Usage Data: collected automatically when you use the Service, including device type, operating system, app version, session duration, and feature interactions.
4. How We Use Your Information
We use collected data to:
- Provide and improve the Service
- Generate personalized AI-powered workout sessions
- Monitor usage and diagnose technical issues
- Communicate service updates and respond to your requests
- Comply with legal obligationsWe do not use your data for advertising profiling or sell it to third parties.5. Data Sharing
We may share your information only in the following cases:
- Service Providers: third-party tools that help us operate the Service (e.g., Firebase, Google Analytics), bound by confidentiality obligations
- Legal requirements: if required by law or valid public authority request
- Business transfers: in the event of a merger or acquisition, with prior notice to you
- With your consent: for any other purpose you explicitly authorize6. Third-Party Services
The Service uses the following third-party services, each governed by their own privacy policies:- Google Firebase (authentication, database, analytics)
- Google Gemini (AI workout generation -- prompts do not include personally identifiable information)
- RevenueCat (subscription management)7. Data Retention
We retain your Personal Data only for as long as necessary to provide the Service and fulfill the purposes described in this policy, or as required by law. You may request deletion of your data at any time.8. Your Rights
Depending on your jurisdiction, you may have the right to:- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- Lodge a complaint with your local data protection authorityAs a user based in the EU/Italy, your rights are protected under the General Data Protection Regulation (GDPR). To exercise any of these rights, contact us at [email protected].9. Children's Privacy
The Service is not intended for users under the age of 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.10. Data Security
We implement commercially reasonable technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.11. International Data Transfers
Your data may be processed outside your country of residence, including in the United States (where our service providers operate). We ensure appropriate safeguards are in place in accordance with GDPR requirements.12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice in the app. The "Last updated" date at the top of this page reflects the most recent revision.13. Contact Us
For any questions or requests regarding this Privacy Policy:
Email: [email protected]
Address: Papanca SRLS, Via Madonna Pellegrina 154, Bareggio 20008 (MI), Italy